In this video, we’re going to discuss Management skills new managers should have, yet usually LACK! Be sure to SUBSCRIBE here:
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So, your new or newish to the management side of things. You got the position “assumably” because of what you know. But don’t be fooled. You are going to be lacking in many aspects for a bit while you get situated. That’s cool.
Here we are going to go over 5 areas that new managers are usually lacking. And cool side product... while going over these areas you should become more aware and in turn... be less “lacking”.
Alright #1 uno
Perspective-Taking
In order to become a great leader, you must be able to look at other people’s perspective. Wether it’s a customer, employee or boss you need to be able to see things through another’s eyes.
I find many new managers focus solely on their position and or perception of situations and stories being told to them. The difficulty you will have is that if you can not see where someone is coming from it’s had to relate and build trust. The expression “walk a mile in my shoes” comes to mind.
I can sit here and say “life really isn’t that hard. You just got to put in the work” but that’s only from my experience.
What if the person your talking to was recently divorced and lost everything in the settlement. Well, their perspective could be different. This won’t make things wrong or right BUT it helps in understanding.
The second are new managers are lacking is in “Allowing”
Allowing simply means that sometimes situations arise and you think you’ve got to act immediately and “fix” things. And sometimes this is a good response. BUT sometimes you need to slow down and allow the whole situation to unfold. I’ve seen this where upper management has made some policy changes. New managers and employees get so BUTT HURT and wound up that they make themselves look foolish. If they just “allow” these changes to be implemented while keeping an open mind, a lot of things aren’t that big of a deal.
Just be mindful of how you react to situations. Make a conscious effort to see if you have the time to allow things to happen.
Now onto #3 Curiosity
Many new managers feel the need to “tell” people what to do or how to do something. It’s as if they are all knowing all of a sudden. When an employee comes to you with comment, concern or question, I believe this is the best opportunity for you to be curious. Ask questions. Listen. Yes, you may want something done a certain way for a reason but it never hurts to see what your employee is thinking. Sometimes employees will just be jerks. I get that. But a lot of times you can really Learn gems of information about a person, a procedure or a problem.
Let’s get into #4 Humility
As Uncle Ben said to Spider-Man, “with great power comes great responsibility”. At any level of management, it’s easy to enjoy the power and authority that comes with the title. Regardless of how much or how little it may be. But as a leader, it is your responsibility to humble yourself a touch.
It’s easier to get people to behave certain ways when you rule with an iron fist. But in my opinion, this approach is for the weak. Strong managers realize they don’t have all the answers. Smart managers should have smarter people working for them.
Now I’m not saying every task is up for debate. But be humble enough to be willing to hear from others. And accept the good ideas from those around you.
Finally we’ve arrived at #5 Coaching Skills
New managers tend to focus on the “giving orders” side of things. Technically, yes, this is a part of your job but more importantly your job is to coach the individuals on your team to become the best versions of themselves which will have the side effect of them doing better for the company.
Here are some questions that good coaching leaders use. You’ll notice that many have to do with how you as a coach can do better to serve them better. Your a team. Getting yourself better will indirectly make them better.
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